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Our FAQs below might just have what you’re looking for — no wait time required.
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FAQs
How do I join the Cypress Cover Club (Quarterly Subscription)?
Find the pillow covers you love and select if you want to order as a one-time refresh or quarterly. If you decide to refresh you are now a part of the Cypress Cover Club family!
How do I cancel my subscription?
Skip a drop or cancel any time. We understand that you might want to enjoy our latest designs for a little longer.
Manage your subscription from your account profile. You are totally in control of your subscription and your pillow cover destiny. No fluff, no stress.
Can I order your covers without signing up for a subscription?
Absolutely, you can order any of our pillow covers without joining the subscription.
We totally get it — commitment isn’t always on the agenda. Whether you're just browsing or building your dream collection one cover at a time, you're always welcome to shop à la carte. The charm is still the same, subscription or not!
How do I select my designs for my next refresh?
You’ll get a sweet little reminder 15 days before each seasonal drop so you can pick your favorite designs from the new collection. Just head to your Account Profile and click on Manage Subscription to make your swaps.
Need a minute to decide? No rush — you’ll have until the 15th of the drop month to make your selections. And don’t worry, we’ll send a gentle nudge so you never miss a cover (or get stuck with one you didn’t mean to snag!).
What is your return policy?
You can review our Refund & Return policy for subscription items and one-time purchase covers here.
Where do I get the inserts for your covers?
When you join our Cypress Cover Club, your first order always includes inserts for each of the pillow covers in your subscription! After that, you can use your inserts to swap out your latest cover designs!
For One-Time Order, inserts are always included.
How do I care for my covers?
Machine Washable: Toss your cover in the wash on a gentle cycle with cold water.
Drying: We recommend air drying or tumble dry low to keep things looking crisp and lovely.
No Bleach, Please: These pretties play best with mild detergent only.
With a little TLC, your covers will stay fresh, fluffed, and Southern-chic all season long.
Do you only ship within the US?
At this time, we ship exclusively within the U.S. 🇺🇸
We’re just a small (but mighty!) Southern sister-run brand — and while we’d love to send charm around the globe, we’re keeping it stateside for now. If that ever changes, our newsletter friends will be the first to know.
When will I be charged if I join the quarterly subscription?
Once you select to receive covers as a part of the Cypress Cover Club during your first order, you are instantly a part of the family!
On the 1st of the drop month, your subscription is charged — no surprises here, just charm incoming. You will be charged according to the cover size and quantity you choose within your subscription. You will be reminded 15 days before you are charged with the option to cancel, skip or pause your subscription.